Tuya Smart Home Zigbee 3.0 Thermostatic Radiator Valve Zigbee Thermal Head TRV Wifi Thermostat Radiator Google Home Alexa

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Estimated Delivery Date: Monday, 10 March

Due to high demand, please allow at least 2-4 weeks for delivery.

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Product Details

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Tuya Zigbee Smart Thermostatic Radiator Valve Actuators Smart Life Wireless Remote Control Home Heating Thermostat Temperature Controller Alexa Google Home Voice Control

Porduct Hightlight

1.【Tuya Smart APP WIFI remote control】:You can connect this product to Tuya Smart/Smart Life APP via Zigbee Gateway.
You can control the temperature of your home anytime and anywhere, so that you can enjoy the most comfortable temperature when you get home.
2.【Alexe/Google Voice control】:In addition to control the product from your phone or manually, you can also control through Amazon Alexa and Google Assistant via voice control, freeing your hands and making your life more convenient.
3.【Programmable Function】:You can set different programming modes for each day of the week according to your schedule. There are 4 time periods per day for you to set.It can help you save more energy.
4.【Data Logging Function】:The Tuya Smart APP will record the valve opening degrees and the temperature of the room, allowing you to understand the working status of the product more intuitively.
5.【Various Adapters 】:6 different adapters are included in the package, you don’t need to worry about this product not matching your device.
6.【More thoughtful features】
①Child Lock: Prevent children from changing settings;
②Rotatable screen: allows you to read it from different angles;
③Loss of temperature detection: Detects that doors or windows are not closed tightly;
④Timing Start: Prevents minerals in the water from clogging the valve.

Tuya Zigbee 3.0 Smart TRV Compatible Alexe Google home Voice control

You can also control through Amazon Alexa and Google Assistant via voice control, freeing your hands and making your life more convenient.

Zigee Smart TRV Can Adjustable screen orientation

Our thermostatic valve can adjust 4 screen display directions, not limited to your heater position.

Specification Data

Power Supply: 3pcs 1.5 V AA Batteries(battery not included)
Maximum current:100mA
Working environment temperature:-5~50°C
Display accuracy:0.5℃
Default range of temperature adjustment:5~35°C
Thread size:M30*1.5
Insulating condition: Normal environment
Size(mm): 58.4*97*58.4mm
Running program: Set per 1 week as a cycle
Wireless Gateway APP:Tuya Smart/Smart Life
Voice Control :Alexa/Google Home
Protection Class: IP 20
App: Tuya Smart/Smart Life APP
Voice Control: Amazon Alexa, Google Assistant

Tuya Smart Zigbee TRV with long battery life

Our smart Zigbee TRV Compared with 2 alkaline batteries on the market, our TRV is equippedwith 3 batteries,and it is equipped with a low-power chip

Smart Zigbee Radiator valve With 6 Valve Adapters

Our Smart TRV With 6 different types of valve adapters, suitable for 97% of the radiator valve interfaces on the market.

Zigbee wifi TRV Package Included:

TRV*1(battery not included)
User manual*1
Adapters*6

Q&A

Q:Can I use my own hub to connect with the valve?
A:No,this radiator thermostat can only be used with Tuya ZigBee wireless gateway hub;if you have zigbee hub, that is ok.

Q:Can this thermostat be set to Fahrenheit display?
A:No,it can only be displayed with Celsius display.

Q:Can I program the schedule myself?
A:Yes,our thermostat is programmable.You are able to program your schedule freely.、

Q:Can I control the thermostat if I am not at home?
A:Yes,after successfully connecting it to the zigbee hub,then you are able to control your device on your smart phone App.

Q:Does this thermostat have a screen lock to prevent guests or kids from tampering with the settings?
A:Yes, it does. It has a fully locked mode that prevents any changes or misoperation by children.

Q: Is the battery included?
A: No, because of delivery limitation, the product is not equipped with battery.

Q:How does our thermostat radiator valve control the temperature in the room?
A:Combined with the collected ambient temperature and the target temperature set by the user, the water flow through the heat sink is changed by adjusting the valve opening and closing degree of the TRV to achieve the purpose of effectively adjusting the temperature .

Q:What is the temperature displayed on the screen of the TRV? Is it the temperature set by the user or the ambient temperature?
A:The temperature displayed on the screen of our TRV refers to the temperature set by the user.

Q:How to set the temperature and view the indoor ambient temperature?
A:1.There are two ways to set the temperature: (1) Manually press the +/- key on the TRV (2) Use the mobile App 2.The ambient temperature needs to be checked after connecting the TRV to the mobile App

Q:When adjusting the temperature in the mobile app for the first time, sometimes it takes a few seconds for the TRV to respond.
A:It is normal, when the App is connected, the data(time/temperature,ect) will be re-checked every time, and it will enter the operable mode after execution is completed. If there is an abnormality, you need to wait for more than 60 seconds.

Q:The mobile App cannot find the TRV that enters the pairing state(Zigbee)
A:1.Check if the Wi-Fi is connected 2. Check if the TRV signal icon is flashing 3. Please perform the reset operation, press +/- button for more than 3 seconds at the same time, and then press the confirm button(Menu button)

Why Choose US

We have ourself R&D Team and Production factory ,Integrates research and development, production,sales and after-sales servise.And we have a complete quality control and strict finished product inspection system throughout the entire production

About Feedback

1. We appreciate your early receipt confirmation.
 
2. Please don’t leave negative feedback or open dispute without communication with us. No matter what problem you meet, we will try our best to provide you a solution. Please actively contact us before leaving any negative or neutral feedback. Thank you for your understanding.

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  • Over 37,000 happy customers worldwide
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Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.

  • Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
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Shipping & Returns

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Returns

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Ezzey Buy (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.ezzeybuy.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FAQs

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will I be charged any shipping, customs or duties fees?

No, the price you see is the price you pay - you won't be charged any extra fees.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@www.ezzeybuy.com

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@www.ezzeybuy.com

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